Resolved after 2 hours 42 minutes, affecting South Africa, on March 19, 2026.
Dear Customer, The Voice service degradation has been resolved. After monitoring and verification, our dedicated team confirms that all services are operating normally without any remaining issues. Start (UTC): 19 March 2026 21:11 End (UTC): 20 March 2026 00:22 Impact: Customers may have experienced connectivity issues and service degradation. Thank you for your understanding and patience.
Affected components
Update timeline
- investigating Mar 19, 2026, 10:20 PM UTC
We are currently experiencing issues at our South Africa data center. You may experience connectivity issues and service degradation. Our team is inspecting the issue, and more details will follow in the next update. Start (UTC): 19 March 2026 21:11
- identified Mar 19, 2026, 10:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 19, 2026, 11:35 PM UTC
Our dedicated team is still working on implementing a fix. We will continue to monitor the situation and provide updates.
- resolved Mar 20, 2026, 01:03 AM UTC
Dear Customer, The Voice service degradation has been resolved. After monitoring and verification, our dedicated team confirms that all services are operating normally without any remaining issues. Start (UTC): 19 March 2026 21:11 End (UTC): 20 March 2026 00:22 Impact: Customers may have experienced connectivity issues and service degradation. Thank you for your understanding and patience.
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