Infobip incident

Global (Europe) - Degradation of multiple services

Resolved after 1 hour 9 minutes, affecting Global (Europe) and Global (Europe) and 1 more, on April 7, 2026.

resolved Apr 07, 2026, 05:01 PM UTC

The incident has been resolved. Start (UTC): 07 April 15:00 End (UTC): 07 April 16:20 Impact: During the specified timeframe, you may have experienced delays in traffic processing. Traffic was accepted but routed with delay.

Started
Apr 07, 2026, 03:51 PM UTC
Resolved
Apr 07, 2026, 05:01 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 07, 2026, 03:51 PM UTC

Affected components

Global (Europe)Global (Europe)Global (Europe)Global (Europe)Global (Europe)Global (Europe)Global (Europe)Global (Europe)Global (Europe)Global (Europe)

Update timeline

  1. investigating Apr 07, 2026, 03:51 PM UTC

    We are currently experiencing an issue with all services on our Global (Europe) data center. You may notice delays in processing traffic. Our team is investigation and we will share more details in the following updates.

  2. investigating Apr 07, 2026, 03:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 07, 2026, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 07, 2026, 05:01 PM UTC

    The incident has been resolved. Start (UTC): 07 April 15:00 End (UTC): 07 April 16:20 Impact: During the specified timeframe, you may have experienced delays in traffic processing. Traffic was accepted but routed with delay.

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