Infobip incident

United States - Multiple Service Degradation

Resolved after 16 minutes, affecting United States, on October 20, 2026.

resolved Oct 20, 2026, 04:09 AM UTC

The issue has been successfully resolved, and the service is once again fully operational. Start time (UTC): 20-10-2026 02:41 End time (UTC): 20-10-2026 03:53 Impact: The incident caused delays in inbound message processing.

Started
Oct 20, 2026, 03:52 AM UTC
Resolved
Oct 20, 2026, 04:09 AM UTC
Duration
16m
Detected by Pingoru
Oct 20, 2026, 03:52 AM UTC

Affected components

United States

Update timeline

  1. investigating Oct 20, 2026, 03:52 AM UTC

    We are currently experiencing a degradation of the MO service in our United States data center. You may observe delays in the processing and delivery of incoming SMS messages. Our dedicated engineering team is investigating the issue. We will keep you posted with further updates.

  2. resolved Oct 20, 2026, 04:09 AM UTC

    The issue has been successfully resolved, and the service is once again fully operational. Start time (UTC): 20-10-2026 02:41 End time (UTC): 20-10-2026 03:53 Impact: The incident caused delays in inbound message processing.

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