Infobip incident

Smpp System down For Accounts Located In The Us Infrastructure.

Resolved after 1 hour 38 minutes, affecting United States and United States, on October 19, 2026.

resolved Oct 20, 2026, 12:40 AM UTC

The incident has been resolved. Start time (UTC): 19-10-2026 19:00 End time (UTC): 20-10-2026 00:31 Impact: Message submission and processing failures

Started
Oct 19, 2026, 11:02 PM UTC
Resolved
Oct 20, 2026, 12:40 AM UTC
Duration
1h 38m
Detected by Pingoru
Oct 19, 2026, 11:02 PM UTC

Affected components

United StatesUnited States

Update timeline

  1. investigating Oct 19, 2026, 11:02 PM UTC

    Hello, We would like to inform you that we are currently experiencing intermittent disruptions with the SMPP binds for accounts based in the US. As a result, some SMS traffic is being affected. Our team is working diligently with the responsible department to resolve the issue and restore full service as quickly as possible. Start (UTC): End (UTC): Impact: Message submission and processing failures

  2. investigating Oct 20, 2026, 12:13 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2026, 12:40 AM UTC

    The incident has been resolved. Start time (UTC): 19-10-2026 19:00 End time (UTC): 20-10-2026 00:31 Impact: Message submission and processing failures

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