Infobip incident
Smpp System down For Accounts Located In The Us Infrastructure.
Resolved after 1 hour 38 minutes, affecting United States and United States, on October 19, 2026.
The incident has been resolved. Start time (UTC): 19-10-2026 19:00 End time (UTC): 20-10-2026 00:31 Impact: Message submission and processing failures
Affected components
Update timeline
- investigating Oct 19, 2026, 11:02 PM UTC
Hello, We would like to inform you that we are currently experiencing intermittent disruptions with the SMPP binds for accounts based in the US. As a result, some SMS traffic is being affected. Our team is working diligently with the responsible department to resolve the issue and restore full service as quickly as possible. Start (UTC): End (UTC): Impact: Message submission and processing failures
- investigating Oct 20, 2026, 12:13 AM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2026, 12:40 AM UTC
The incident has been resolved. Start time (UTC): 19-10-2026 19:00 End time (UTC): 20-10-2026 00:31 Impact: Message submission and processing failures
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