Resolved on October 19, 2026, affecting EU Region-locked and EU Region-locked and 1 more.
We experienced a service degradation affecting SMS, Email, RCS, Voice, WhatsApp, Moments and Viber messaging in the EU Region-locked data center. During the incident timeframe, client's may have observed failed or delayed message processing across those services. Start (UTC): 19 October 2026 08:13 End (UTC): 19 October 2026 08:17 Impact: Message submission and processing failures
Affected components
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- resolved Oct 19, 2026, 08:52 AM UTC
We experienced a service degradation affecting SMS, Email, RCS, Voice, WhatsApp, Moments and Viber messaging in the EU Region-locked data center. During the incident timeframe, client's may have observed failed or delayed message processing across those services. Start (UTC): 19 October 2026 08:13 End (UTC): 19 October 2026 08:17 Impact: Message submission and processing failures
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