Infobip incident

India - Degradation of Conversations Services

Resolved after 34 minutes, affecting India, on October 8, 2026.

resolved Oct 08, 2026, 07:03 AM UTC

The issue has been successfully resolved, and the service is now fully operational. During the specified period, degraded performance was experienced in Conversations services, which may have caused server error upon opening of Conversations. Start (UTC): 08 October 2026 06:01 End (UTC): 08 October 2026 06:40

Started
Oct 08, 2026, 06:28 AM UTC
Resolved
Oct 08, 2026, 07:03 AM UTC
Duration
34m
Detected by Pingoru
Oct 08, 2026, 06:28 AM UTC

Affected components

India

Update timeline

  1. investigating Oct 08, 2026, 06:28 AM UTC

    We are currently experiencing performance issues affecting the processing of traffic related to Conversations services. Our development team is actively investigating the problem, and we will share updates as soon as more information is available.

  2. resolved Oct 08, 2026, 07:03 AM UTC

    The issue has been successfully resolved, and the service is now fully operational. During the specified period, degraded performance was experienced in Conversations services, which may have caused server error upon opening of Conversations. Start (UTC): 08 October 2026 06:01 End (UTC): 08 October 2026 06:40

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