Resolved on September 11, 2026, affecting Saudi Arabia.
We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center. The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window. Start (UTC): 11 September 2026 09:45 End (UTC): 11 September 2026 09:54 Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features Our team has resolved the issue, and our services are now fully operational.
Affected components
Update timeline
- resolved Sep 11, 2026, 10:50 AM UTC
We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center. The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window. Start (UTC): 11 September 2026 09:45 End (UTC): 11 September 2026 09:54 Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features Our team has resolved the issue, and our services are now fully operational.
Your product runs on more than Infobip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services