Infobip incident

Global (Europe) - WhatsApp Template creation issues

Resolved on September 9, 2026, affecting Global (Europe).

resolved Sep 09, 2026, 05:29 AM UTC

We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) location, which caused failures on the processing of this service. Start (UTC): 08 September 06:23 End (UTC): 08 September 17:39 Impact: During this period, you may have experienced failures when attempting to create new WhatsApp Template.

Started
Sep 09, 2026, 05:29 AM UTC
Resolved
Sep 09, 2026, 05:29 AM UTC
Duration
–
Detected by Pingoru
Sep 09, 2026, 05:29 AM UTC

Affected components

Global (Europe)

Update timeline

  1. resolved Sep 09, 2026, 05:29 AM UTC

    We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) location, which caused failures on the processing of this service. Start (UTC): 08 September 06:23 End (UTC): 08 September 17:39 Impact: During this period, you may have experienced failures when attempting to create new WhatsApp Template.

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