Infobip incident

Global (Europe)- WhatsApp Template creation incident

Resolved on September 8, 2026.

resolved Sep 08, 2026, 06:16 PM UTC

We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) data center, which caused failures on the processing of this service. Start (UTC): 9-8-2026 6:23 End (UTC): 9-8-2026 17:39 Impact: During this period, you may had experience failures in the the processing of WhatsApp Template Creation services. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

Started
Sep 08, 2026, 09:30 AM UTC
Resolved
Sep 08, 2026, 09:30 AM UTC
Duration
–
Detected by Pingoru
Sep 08, 2026, 09:30 AM UTC

Update timeline

  1. resolved Sep 08, 2026, 06:16 PM UTC

    We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) data center, which caused failures on the processing of this service. Start (UTC): 9-8-2026 6:23 End (UTC): 9-8-2026 17:39 Impact: During this period, you may had experience failures in the the processing of WhatsApp Template Creation services. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.

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