Infobip incident
Global (Europe) - Customer Portal Degradation for Self-Service accounts
Resolved on September 2, 2026, affecting Global (Europe).
We had experienced a service degradation affecting Customer Portal for Self-Service accounts. Users may have noticed difficulties accessing and using Customer Portal. Start (UTC): 26 August 2026 09:25 End (UTC): 01 September 2026 14:00 Impact: newly created Self-Service accounts could not access Customer Portal
Affected components
Update timeline
- resolved Sep 02, 2026, 08:16 AM UTC
We had experienced a service degradation affecting Customer Portal for Self-Service accounts. Users may have noticed difficulties accessing and using Customer Portal. Start (UTC): 26 August 2026 09:25 End (UTC): 01 September 2026 14:00 Impact: newly created Self-Service accounts could not access Customer Portal
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