IDVerse incident

DVS PRODUCTION - Intermittent Outage - Medicare

Resolved after 5 hours 29 minutes, affecting IDKit Enterprise Platform and IDKit Platform, on April 7, 2026.

investigating Apr 07, 2026, 04:07 AM UTC

DVS have advised as of 7 April 2026 — 1:31PM AEST of an intermittent outage impacting Medicare cards You may receive system errors 'S' responses until the issue is resolved

Started
Apr 07, 2026, 04:07 AM UTC
Resolved
Apr 07, 2026, 09:37 AM UTC
Duration
5h 29m
Detected by Pingoru
Apr 07, 2026, 04:07 AM UTC

Affected components

IDKit Enterprise PlatformIDKit Platform

Update timeline

  1. investigating Apr 07, 2026, 04:07 AM UTC

    DVS have advised as of 7 April 2026 — 1:31PM AEST of an intermittent outage impacting Medicare cards You may receive system errors 'S' responses until the issue is resolved

  2. resolved Apr 08, 2026, 06:18 AM UTC

    Services were restored as of 7:37PM 07 April 2026 AEST

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