IBM Security incident

IBM Security Verify (US Region) service impacting issue

Resolved after 1 hour 53 minutes, affecting Authentication with Cloud Directory (Cluster A) and Authentication with SAML Identity Provider (Cluster A) and 1 more, on June 24, 2026.

monitoring Jun 24, 2026, 06:32 PM UTC

IBM Security Verify (US Region) customers may have experienced a brief service impact at approx 18:15 UTC. The issue lasted for approx 5 minutes and affected some tenants / customers. Issue is resolved and service is restored.

Started: Jun 24, 2026, 06:32 PM UTC
Resolved: Jun 24, 2026, 08:26 PM UTC
Duration: 1h 53m
Detected by Pingoru: Jun 24, 2026, 06:32 PM UTC

Affected components

Authentication with Cloud Directory (Cluster A)Authentication with SAML Identity Provider (Cluster A)Authentication with IBMid for admin users (Cluster A)User ID and password authentication from API (Cluster A)Single sign on for SAML applications (Cluster A)Single sign on for OIDC applications (Cluster A)Application Onboarding (Cluster A)Cloud Directory Users and Groups management (Cluster A)User and Group management with API client (Cluster A)Account Lifecycle (Cluster A)

Update timeline

monitoring Jun 24, 2026, 06:32 PM UTC

IBM Security Verify (US Region) customers may have experienced a brief service impact at approx 18:15 UTC. The issue lasted for approx 5 minutes and affected some tenants / customers. Issue is resolved and service is restored.
resolved Jun 24, 2026, 08:26 PM UTC

Service has been operational for some time. Closing this incident.

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