HungerRush incident
HungerRush POS Crashing with Inbound Calls to CallerID
Resolved after 3 hours 11 minutes, affecting Loyalty, on September 17, 2025.
The fix for the HungerRush POS crashing has been successfully implemented. If you are still having any issues, please reach out to our customer support team at 281-971-2500
Affected components
Update timeline
- monitoring Sep 17, 2025, 05:21 PM UTC
We have identified an issue with the HungerRush POS crashing on the CallerID Screen when an inbound call is received. This is related to updates to our loyalty system. A fix has been introduced and the issue should no longer be occurring. The fix should be rolled out automatically to all affected customers but if you are noticing issues please reach out to our Support Team.
- resolved Sep 17, 2025, 08:33 PM UTC
The fix for the HungerRush POS crashing has been successfully implemented. If you are still having any issues, please reach out to our customer support team at 281-971-2500
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