HungerRush incident

Cloudflare Connectivity Issue Affecting Payment Processing

Resolved after 1 hour 48 minutes, affecting WorldPay Express (heritage Revention) and WorldPay Integrated Payments (heritage CRS), on September 7, 2026.

resolved Sep 07, 2026, 08:59 PM UTC

The issue causing payment processing errors related to intermittent Cloudflare connectivity has been resolved. If you continue to experience payment processing issues, please contact support.

Started
Sep 07, 2026, 07:10 PM UTC
Resolved
Sep 07, 2026, 08:59 PM UTC
Duration
1h 48m
Detected by Pingoru
Sep 07, 2026, 07:10 PM UTC

Affected components

WorldPay Express (heritage Revention)WorldPay Integrated Payments (heritage CRS)

Update timeline

  1. identified Sep 07, 2026, 07:10 PM UTC

    We have identified an issue related to intermittent Cloudflare connectivity that is causing payment processing errors for some customers attempting to run credit card payments. We are monitoring the situation and will provide updates as more information becomes available.

  2. identified Sep 07, 2026, 07:13 PM UTC

    We have identified an issue related to intermittent Cloudflare connectivity that is causing payment processing errors for some customers attempting to run credit card payments. We are monitoring the situation and will provide updates as more information becomes available.

  3. identified Sep 07, 2026, 07:14 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 07, 2026, 08:20 PM UTC

    The issue causing payment processing errors related to intermittent Cloudflare connectivity has been mostly resolved. We are continuing to monitor the situation and will provide updates as needed.

  5. resolved Sep 07, 2026, 08:59 PM UTC

    The issue causing payment processing errors related to intermittent Cloudflare connectivity has been resolved. If you continue to experience payment processing issues, please contact support.

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