HRS incident

BCOM Service Degradation

Resolved after 22 minutes, affecting Connect and Corporate Booking Portal and 1 more, on June 29, 2026.

resolved Jun 29, 2026, 10:01 AM UTC

Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

Started
Jun 29, 2026, 09:38 AM UTC
Resolved
Jun 29, 2026, 10:01 AM UTC
Duration
22m
Detected by Pingoru
Jun 29, 2026, 09:38 AM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS

Update timeline

  1. investigating Jun 29, 2026, 09:38 AM UTC

    We are currently experiencing service degradation affecting Booking.com availability. We are actively working with Booking.com’s technical team to resolve the issue and restore normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  2. resolved Jun 29, 2026, 10:01 AM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

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