HRS incident

Investigating - HRS service notification

Resolved after 1 day 4 hours, affecting HRS Web Service API and Mobile and 1 more, on August 15, 2026.

investigating Aug 15, 2026, 04:56 AM UTC

Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations

Started
Aug 15, 2026, 04:20 AM UTC
Resolved
Aug 16, 2026, 08:49 AM UTC
Duration
1d 4h
Detected by Pingoru
Aug 15, 2026, 04:20 AM UTC

Affected components

HRS Web Service APIMobileGDS AppsAmadeus CrypticAmadeus MSSabreTravelport

Update timeline

  1. investigating Aug 15, 2026, 04:56 AM UTC

    Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations

  2. resolved Aug 16, 2026, 08:49 AM UTC

    Service is back up and fully working.

Your product runs on more than HRS

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →