HRS incident

Service degradation CRS

Resolved after 44 minutes, affecting Connect and Corporate Booking Portal and 1 more, on June 17, 2026.

resolved Jun 17, 2026, 04:39 PM UTC

Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

Started
Jun 17, 2026, 03:54 PM UTC
Resolved
Jun 17, 2026, 04:39 PM UTC
Duration
44m
Detected by Pingoru
Jun 17, 2026, 03:54 PM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS

Update timeline

  1. investigating Jun 17, 2026, 03:54 PM UTC

    Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations

  2. resolved Jun 17, 2026, 04:39 PM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

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