HRS incident

Solmelia Service Degradation

Resolved after 17 minutes, affecting Connect and Corporate Booking Portal and 1 more, on March 24, 2026.

investigating Mar 24, 2026, 06:00 AM UTC

There is currently an unplanned degradation affecting Solmelia and its related properties. We are in contact with the relevant teams and are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience caused. Thank you.

Started
Mar 24, 2026, 06:00 AM UTC
Resolved
Mar 24, 2026, 06:18 AM UTC
Duration
17m
Detected by Pingoru
Mar 24, 2026, 06:00 AM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS

Update timeline

  1. investigating Mar 24, 2026, 06:00 AM UTC

    There is currently an unplanned degradation affecting Solmelia and its related properties. We are in contact with the relevant teams and are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience caused. Thank you.

  2. resolved Mar 24, 2026, 06:18 AM UTC

    Service is back to normal now, everything is working as expected.

Your product runs on more than HRS

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →