Hexure incident

Service Advisory: Microsoft Maintenance Window 08/28 - 08/29 (FireLight UAT, Staging and Production)

Minor

Resolved after 8 hours, on August 29, 2026.

monitoring Aug 29, 2026, 03:00 AM UTC

**Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting August 28, 2026, at 11:00 p.m. Eastern ending by August 29, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: August 28, 2026 End: August 29, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. iCapital Team

Started
Aug 29, 2026, 03:00 AM UTC
Resolved
Aug 29, 2026, 11:00 AM UTC
Duration
8h
Detected by Pingoru
Aug 29, 2026, 03:00 AM UTC

Update timeline

  1. monitoring Aug 29, 2026, 03:00 AM UTC

    **Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting August 28, 2026, at 11:00 p.m. Eastern ending by August 29, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: August 28, 2026 End: August 29, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. iCapital Team

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