Hexure incident
Service Advisory: Microsoft Maintenance Window 3/27-3/28 (FireLight Production)
Resolved after 8 hours, on March 28, 2026.
We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting March 27, 2026, at 11:00 p.m. Eastern ending by March 27, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight Production Environment only**. **Maintenance Window** Start: March 27, 2026 End: March 28, 2026 During active maintenance, FireLight users in the Production environment may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure
Update timeline
- monitoring Mar 28, 2026, 03:00 AM UTC
We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting March 27, 2026, at 11:00 p.m. Eastern ending by March 27, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight Production Environment only**. **Maintenance Window** Start: March 27, 2026 End: March 28, 2026 During active maintenance, FireLight users in the Production environment may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure
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