Resolved after 7 minutes, affecting Custom Domains and HelpDocs Subdomains and 1 more, on June 4, 2026.
Ask AI is currently returning "Could not search" type errors on some accounts. We're expecting a fix for this to ship imminently.
Affected components
Custom DomainsHelpDocs SubdomainsLighthouse Embed
Update timeline
- identified Jun 04, 2026, 10:42 AM UTC
Ask AI is currently returning "Could not search" type errors on some accounts. We're expecting a fix for this to ship imminently.
- resolved Jun 04, 2026, 10:50 AM UTC
We're now seeing Ask AI performance return to baseline across all accounts.
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