HelloID incident

Hotfix HelloID WUS

Minor Vendor's status page →

Resolved after 1 hour 12 minutes, affecting Provisioning and Service Automation and 1 more, on December 10, 2024.

monitoring Dec 10, 2024, 08:40 AM UTC

Hotfix has been implemented and we're monitoring the situation

Started
Dec 10, 2024, 08:17 AM UTC
Resolved
Dec 10, 2024, 09:30 AM UTC
Duration
1h 12m
Detected by Pingoru
Dec 10, 2024, 08:17 AM UTC

Affected components

ProvisioningService AutomationAccess Management

Update timeline

  1. identified Dec 10, 2024, 08:17 AM UTC

    We will be implementing a hotfix regarding the issues we've encountered yesterday. This should only take about 10 minutes.

  2. monitoring Dec 10, 2024, 08:40 AM UTC

    Hotfix has been implemented and we're monitoring the situation

  3. resolved Dec 10, 2024, 09:30 AM UTC

    We'll keep monitoring the situation

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