HelloID incident

Platform Service Disruption

Resolved after 4 hours 5 minutes, affecting Provisioning and Provisioning, on June 23, 2025.

investigating Jun 23, 2025, 03:28 PM UTC

We are continuing to investigate this issue.

Started
Jun 23, 2025, 02:50 PM UTC
Resolved
Jun 23, 2025, 06:56 PM UTC
Duration
4h 5m
Detected by Pingoru
Jun 23, 2025, 02:50 PM UTC

Affected components

ProvisioningProvisioning

Update timeline

  1. investigating Jun 23, 2025, 02:50 PM UTC

    We are currently experiencing issues with our platform services. As a result, domain validation and email validation may not function as expected. Other parts of the platform may also be affected. Our team is actively investigating and working to resolve the issue. We will provide updates as soon as more information is available. Thank you for your patience.

  2. investigating Jun 23, 2025, 03:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 23, 2025, 06:56 PM UTC

    This incident has been resolved.

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