Resolved on August 8, 2026, affecting Current status by service (Website) and Current status by service (iOS App) and 1 more.
We are monitoring a small number of reports where online payments completed but the order confirmation step may not have finished successfully. Initial checks have not shown an obvious platform-wide error in our telemetry. As a precaution, we have since rolled back a recent polling change and will continue to monitor the logs. If you have an order that appears affected, please submit an IT ticket. Thanks
Affected components
Update timeline
- resolved Aug 08, 2026, 09:26 AM UTC
We are monitoring a small number of reports where online payments completed but the order confirmation step may not have finished successfully. Initial checks have not shown an obvious platform-wide error in our telemetry. As a precaution, we have since rolled back a recent polling change and will continue to monitor the logs. If you have an order that appears affected, please submit an IT ticket. Thanks
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