Hell Pizza incident

POS Eftpos Integration Issues

Resolved after 2 days 17 hours, affecting Current status by service (POS), on August 14, 2026.

investigating Aug 14, 2026, 06:52 AM UTC

We have been made aware of issues processing payments on some Eftpos terminals in store. This appears to be a configuration issue with Eftpos NZ, who have been notified and are investigating the issue.

Started
Aug 14, 2026, 06:52 AM UTC
Resolved
Aug 17, 2026, 12:15 AM UTC
Duration
2d 17h
Detected by Pingoru
Aug 14, 2026, 06:52 AM UTC

Affected components

Current status by service (POS)

Update timeline

  1. investigating Aug 14, 2026, 06:52 AM UTC

    We have been made aware of issues processing payments on some Eftpos terminals in store. This appears to be a configuration issue with Eftpos NZ, who have been notified and are investigating the issue.

  2. resolved Aug 17, 2026, 12:15 AM UTC

    Eftpos transactions from the POS are back in working order.

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