Resolved after 51 days 2 hours, affecting IoT Hotspot Onboarding, on June 23, 2025.
We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities. Current Status: * FreedomFi AGW onboarding temporarily unavailable. * Root cause identified Further updates will be shared as the situation develops. Please reach out to support if you are affected.
Affected components
Update timeline
- monitoring Jun 23, 2025, 05:02 PM UTC
We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities. Current Status: * FreedomFi AGW onboarding temporarily unavailable. * Root cause identified Further updates will be shared as the situation develops. Please reach out to support if you are affected.
- resolved Aug 13, 2025, 07:27 PM UTC
This issue has been resolved
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