Resolved after 15 hours 27 minutes, affecting Helium Mobile Wi-Fi Hotspots and Brownfield Wi-Fi Hotspots, on July 27, 2026.
Monitoring and awaiting resolution.
Affected components
Helium Mobile Wi-Fi HotspotsBrownfield Wi-Fi Hotspots
Update timeline
- investigating Jul 27, 2026, 11:17 PM UTC
Investigating connectivity issue affecting upstream carrier traffic with carrier 2.
- identified Jul 27, 2026, 11:43 PM UTC
Carrier 2 general outage. Awaiting resolution.
- monitoring Jul 28, 2026, 01:28 AM UTC
Monitoring and awaiting resolution.
- resolved Jul 28, 2026, 02:44 PM UTC
This incident has been resolved.
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