Resolved after 1 hour 5 minutes, affecting IoT Hotspot Onboarding, on August 22, 2025.
Resolved: Error 522 (Connection Timeout) We’ll continue monitoring to ensure stability. Thank you for your patience while we worked to resolve this.
Affected components
Update timeline
- investigating Aug 22, 2025, 05:23 PM UTC
We are currently investigating reports of Error 522 (Connection Timeout) affecting some users during onboarding and hotspot updates. Impact: users may see a timeout or error message when attempting to complete payments or update antenna information. Scope: Issue appears intermittent and does not affect all devices. Current Status: Our engineering team has identified this as potentially related to recent application updates. A fix is being tested. We’ll provide updates here as we learn more. Thank you for your patience.
- resolved Aug 22, 2025, 06:28 PM UTC
Resolved: Error 522 (Connection Timeout) We’ll continue monitoring to ensure stability. Thank you for your patience while we worked to resolve this.
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