Healthie incident

Unable to sign-in to Staging

Notice

Resolved after 1 hour 18 minutes, on September 10, 2026.

resolved Sep 10, 2026, 04:53 PM UTC

Fix is in place and we're not seeing any new occurrences of the "session expired" error when signing into Staging. We're marking this as resolved.

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Started: Sep 10, 2026, 03:34 PM UTC
Resolved: Sep 10, 2026, 04:53 PM UTC
Duration: 1h 18m
Detected by Pingoru: Sep 10, 2026, 03:34 PM UTC

Update timeline

investigating Sep 10, 2026, 03:34 PM UTC

We're investigating reports of certain users being unable to sign in to Staging or being immediately logged out from Staging afterwards with a "Your session has expired." error.
resolved Sep 10, 2026, 04:53 PM UTC

Fix is in place and we're not seeing any new occurrences of the "session expired" error when signing into Staging. We're marking this as resolved.

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