Healthie incident

Errors on Staging

Minor

Resolved after 1 hour 33 minutes, on October 14, 2026.

resolved Oct 14, 2026, 05:14 PM UTC

In the Staging Sandbox environment from about 6 AM to 12:37 PM ET, certain API requests or UI actions were intermittently affected by 500 or Internal Server Errors. Production was not affected. Fix is in place and we're no longer seeing the same errors in our logs. We're marking the incident as resolved.

Started
Oct 14, 2026, 03:40 PM UTC
Resolved
Oct 14, 2026, 05:14 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 14, 2026, 03:40 PM UTC

Update timeline

  1. investigating Oct 14, 2026, 03:40 PM UTC

    We're investigating reports of 500 / Internal Server Errors in the Staging Sandbox environment when performing certain API requests or actions in the UI. Production is not affected.

  2. resolved Oct 14, 2026, 05:14 PM UTC

    In the Staging Sandbox environment from about 6 AM to 12:37 PM ET, certain API requests or UI actions were intermittently affected by 500 or Internal Server Errors. Production was not affected. Fix is in place and we're no longer seeing the same errors in our logs. We're marking the incident as resolved.

Your product runs on more than Healthie

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →