GitLab incident
Security Policy Evaluation delays affecting MR approvals
GitLab experienced a minor incident on September 10, 2026 affecting Background Processing and GitLab agent server for Kubernetes (Google Compute Engine), lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 03:24 PM UTC
We are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @gitlabstatus Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via iCalendar iCalendar Feed Close
- investigating Sep 10, 2026, 03:24 PM UTC
We are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
- investigating Sep 10, 2026, 04:02 PM UTC
Our product team is still working on finding the cause and potential mitigation steps for this issue. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
- investigating Sep 10, 2026, 04:02 PM UTC
Our product team is still working on finding the cause and potential mitigation steps for this issue. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
- investigating Sep 10, 2026, 04:34 PM UTC
We are still investigating this issue. Users may still experience delays in Security Policy Evaluations, impacting MR approvals. Details in: More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
- investigating Sep 10, 2026, 04:34 PM UTC
We are still investigating this issue. Users may still experience delays in Security Policy Evaluations, impacting MR approvals. Details in: More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
- identified Sep 10, 2026, 05:20 PM UTC
We believe we have identified the underlying problem and are working to implement mitigating changes. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
- identified Sep 10, 2026, 05:20 PM UTC
We believe we have identified the underlying problem and are working to implement mitigating changes. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
- monitoring Sep 10, 2026, 07:21 PM UTC
Policy evaluations and MR approvals are executing normally. We're continuing to monitor the situation while working on improvements to prevent this in the future. More: http://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
- monitoring Sep 10, 2026, 07:21 PM UTC
Policy evaluations and MR approvals are executing normally. We're continuing to monitor the situation while working on improvements to prevent this in the future. More: http://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
- resolved Sep 10, 2026, 08:10 PM UTC
We'll now mark this as resolved while we look at additional changes as preventative measures for the future.