Hailey HR incident

Degraded performance regarding documents

Resolved after 2 hours 53 minutes, affecting Contracts & signings, on July 23, 2026.

monitoring Jul 23, 2026, 11:29 AM UTC

We are aware of an ongoing issue affecting documents in Hailey, which may cause slow loading times or intermittent errors when viewing or uploading documents. This is due to a third party provider. We are actively monitoring the situation and will provide updates as soon as we have more information.

Started
Jul 23, 2026, 11:29 AM UTC
Resolved
Jul 23, 2026, 02:23 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 23, 2026, 11:29 AM UTC

Affected components

Contracts & signings

Update timeline

  1. monitoring Jul 23, 2026, 11:29 AM UTC

    We are aware of an ongoing issue affecting documents in Hailey, which may cause slow loading times or intermittent errors when viewing or uploading documents. This is due to a third party provider. We are actively monitoring the situation and will provide updates as soon as we have more information.

  2. resolved Jul 23, 2026, 02:23 PM UTC

    This incident has been resolved.

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