Hailey HR Outage History
Hailey HR is up right nowPingoru has recorded 18 incidents for Hailey HR: 18 in the last 12 months and 17 in the last 90 days.
Incidents, newest first
Critical October 23, 2026 Current disturbances with signing in to Hailey 9m Sign-in portal
Started Oct 23, 2026, 02:54 PM UTC· resolved Oct 23, 2026, 03:04 PM UTC
- investigating Oct 23, 2026, 02:54 PM UTC
We're experiencing issues when singing in to Hailey at the moment. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Oct 23, 2026, 03:04 PM UTC
This incident has been resolved.
Minor October 23, 2026 Disruption when creating and editing employee templates 2d 22h Core functionalities
Started Oct 23, 2026, 02:04 PM UTC· resolved Oct 26, 2026, 12:18 PM UTC
- identified Oct 23, 2026, 02:04 PM UTC
We are aware that some customers are unable to save employee templates, both when creating new templates and when editing existing ones. We are currently investigating and will provide an update as soon as we know more.
- resolved Oct 26, 2026, 12:18 PM UTC
This incident has been resolved.
Major October 21, 2026 Currently some emails are not sent out due to third party issue 16h 27m Core functionalities
Started Oct 21, 2026, 01:40 PM UTC· resolved Oct 22, 2026, 06:07 AM UTC
- identified Oct 21, 2026, 01:40 PM UTC
Currently some emails are not sent out in Hailey due to issues from our third party provider. They are working on a solution
- resolved Oct 22, 2026, 06:07 AM UTC
This incident has been resolved.
Minor October 6, 2026 Currently you can not open career pages in Recruitment 1h 55m Recruitment
Started Oct 06, 2026, 06:37 AM UTC· resolved Oct 06, 2026, 08:32 AM UTC
- investigating Oct 06, 2026, 06:37 AM UTC
At the moment you can not open career pages and job ads in recruitment. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Oct 06, 2026, 08:32 AM UTC
This incident has been resolved.
Minor October 1, 2026 Current disturbance in One to One 17h 59m Core functionalities
Started Oct 01, 2026, 12:12 PM UTC· resolved Oct 02, 2026, 06:11 AM UTC
- identified Oct 01, 2026, 12:12 PM UTC
There is current disturbance in One to one, which are currently loading slow and answers are not saving correctly. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Oct 02, 2026, 06:11 AM UTC
This incident has been resolved.
Major September 28, 2026 Currently some customers can not Add Employment on existing employees 31m Hirings
Started Sep 28, 2026, 01:57 PM UTC· resolved Sep 28, 2026, 02:29 PM UTC
- identified Sep 28, 2026, 01:57 PM UTC
Some customers are not able to add employments on existing employees at the moment. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Sep 28, 2026, 02:29 PM UTC
This incident has been resolved.
Minor September 25, 2026 Current disturbance with Hailey's Open API 6h 47m Hailey's API
Started Sep 25, 2026, 06:43 AM UTC· resolved Sep 25, 2026, 01:31 PM UTC
- identified Sep 25, 2026, 06:43 AM UTC
Some customers may experience issues with our open API where it is loading slow or timing out. We are actively monitoring this and are working to resolve this as soon as possible.
- identified Sep 25, 2026, 01:06 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 25, 2026, 01:31 PM UTC
This incident has been resolved.
Minor September 24, 2026 Current disturbance in dashboard and employeelist 3h 33m Core functionalities
Started Sep 24, 2026, 08:23 AM UTC· resolved Sep 24, 2026, 11:56 AM UTC
- investigating Sep 24, 2026, 08:23 AM UTC
There is current disturbance in dashboard and employeelist, which are currently loading slow. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Sep 24, 2026, 11:56 AM UTC
This incident has been resolved.
Minor September 24, 2026 Current disturbance with Hailey´s Open API 4h 16m Hailey's API
Started Sep 24, 2026, 07:39 AM UTC· resolved Sep 24, 2026, 11:55 AM UTC
- investigating Sep 24, 2026, 07:39 AM UTC
Some customers might experience issues with our API where it is loading slow. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Sep 24, 2026, 11:55 AM UTC
This incident has been resolved.
Notice September 10, 2026 Current disturbance with eNPS 31m Skills & Performance
Started Sep 10, 2026, 07:11 AM UTC· resolved Sep 10, 2026, 07:42 AM UTC
- investigating Sep 10, 2026, 07:11 AM UTC
Some customers might experience issues with our eNPS. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Sep 10, 2026, 07:42 AM UTC
This incident has been resolved.
Notice September 1, 2026 Current disturbance loading dashboard and employee list 9m Core functionalities
Started Sep 01, 2026, 09:10 AM UTC· resolved Sep 01, 2026, 09:20 AM UTC
- investigating Sep 01, 2026, 09:10 AM UTC
At the moment, we’re experiencing disturbance when loading the dashboard and employee list. We are actively investigating the issue and working to resolve it as soon as possible.
- resolved Sep 01, 2026, 09:20 AM UTC
This incident has been resolved.
Major August 26, 2026 Currently new signings are not visible in HR-hub and dashboard 36m Contracts & signings
Started Aug 26, 2026, 12:17 PM UTC· resolved Aug 26, 2026, 12:53 PM UTC
- investigating Aug 26, 2026, 12:17 PM UTC
At the moment new signings are not visible in HR-Hub and dashboard. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Aug 26, 2026, 12:53 PM UTC
This incident has been resolved.
Minor August 26, 2026 Current disturbance in Hailey's API 4m Hailey's API
Started Aug 26, 2026, 08:23 AM UTC· resolved Aug 26, 2026, 08:28 AM UTC
- investigating Aug 26, 2026, 08:23 AM UTC
At the moment you may experience disturbance in Hailey's API. We are actively investigating this and are working to resolve this as soon as possible.
- resolved Aug 26, 2026, 08:28 AM UTC
This incident has been resolved.
Notice August 10, 2026 Degraded Performance – Pay Surveys – Pay survey
Started Aug 10, 2026, 03:00 PM UTC· resolved Aug 10, 2026, 03:00 PM UTC
- resolved Aug 10, 2026, 03:00 PM UTC
We experienced degraded performance affecting Pay Surveys for a short period. The issue has since been fully resolved, and the service is operating normally. We apologize for any inconvenience this may have caused.
Minor July 23, 2026 Degraded performance regarding documents 2h 53m Contracts & signings
Started Jul 23, 2026, 11:29 AM UTC· resolved Jul 23, 2026, 02:23 PM UTC
- monitoring Jul 23, 2026, 11:29 AM UTC
We are aware of an ongoing issue affecting documents in Hailey, which may cause slow loading times or intermittent errors when viewing or uploading documents. This is due to a third party provider. We are actively monitoring the situation and will provide updates as soon as we have more information.
- resolved Jul 23, 2026, 02:23 PM UTC
This incident has been resolved.