Resolved after 6 hours 47 minutes, affecting Hailey's API, on September 25, 2026.
We are continuing to work on a fix for this issue.
Affected components
Hailey's API
Update timeline
- identified Sep 25, 2026, 06:43 AM UTC
Some customers may experience issues with our open API where it is loading slow or timing out. We are actively monitoring this and are working to resolve this as soon as possible.
- identified Sep 25, 2026, 01:06 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 25, 2026, 01:31 PM UTC
This incident has been resolved.
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