Granicus incident
Granicus Issue Notification: Swagit - Live Streaming Error
Resolved after 1 day 15 hours, affecting Live Video, on April 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 18, 2026, 08:38 PM UTC
Granicus Engineering teams are currently investigating an issue with the customer's live streaming player showing an error instead of the video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Swagit Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- monitoring Apr 18, 2026, 11:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2026, 11:59 AM UTC
This incident has been resolved.
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