Resolved after 9 hours 50 minutes, affecting Communications Cloud, on January 22, 2026.
We are aware of reports indicating global outages and delays across major providers that are impacting multiple Granicus products ability to send emails. We are closely monitoring the situation.
Affected components
Update timeline
- investigating Jan 22, 2026, 09:14 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- monitoring Jan 22, 2026, 10:02 PM UTC
We are aware of reports indicating global outages and delays across major providers that are impacting multiple Granicus products ability to send emails. We are closely monitoring the situation.
- resolved Jan 23, 2026, 07:04 AM UTC
This incident has been resolved.
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