Granicus Issue Notification: Login failures and elevated latency across multiple GovMeetings products

Update timeline

1. investigating Jan 23, 2026, 02:35 PM UTC

   Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager, Legistar, Peak, Boards and Commissions, Speakup, Agenda, iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

2. investigating Jan 23, 2026, 02:50 PM UTC

   We are continuing to investigate this issue.

3. investigating Jan 23, 2026, 03:54 PM UTC

   We continue to investigate the issue, we will share an update soon.

4. investigating Jan 23, 2026, 05:35 PM UTC

   We are continuing to investigate this issue.

5. monitoring Jan 24, 2026, 04:42 AM UTC

   This incident has been resolved.

6. resolved Jan 25, 2026, 04:51 AM UTC

   Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support