Granicus incident

Granicus Issue Notification: govService SmartGov

Resolved after 1 hour 18 minutes, affecting SmartGov, on September 28, 2026.

resolved Sep 28, 2026, 08:13 PM UTC

Granicus Engineering teams have identified and resolved the issue impacting govService SmartGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Started
Sep 28, 2026, 06:55 PM UTC
Resolved
Sep 28, 2026, 08:13 PM UTC
Duration
1h 18m
Detected by Pingoru
Sep 28, 2026, 06:55 PM UTC

Affected components

SmartGov

Update timeline

  1. investigating Sep 28, 2026, 06:55 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  2. resolved Sep 28, 2026, 08:13 PM UTC

    Granicus Engineering teams have identified and resolved the issue impacting govService SmartGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  3. resolved Sep 28, 2026, 08:13 PM UTC

    Granicus Engineering teams have identified and resolved the issue impacting govService SmartGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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