Granicus incident

govAccess Vision Website Availability Issues

Resolved after 12 minutes, affecting Vision CMS, on September 25, 2026.

resolved Sep 25, 2026, 11:59 AM UTC

The issue affecting the availability of some websites has been resolved, and services have been restored. Our engineering team has confirmed recovery and will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the disruption and appreciate your patience while we worked to restore service.

Started
Sep 25, 2026, 11:46 AM UTC
Resolved
Sep 25, 2026, 11:59 AM UTC
Duration
12m
Detected by Pingoru
Sep 25, 2026, 11:46 AM UTC

Affected components

Vision CMS

Update timeline

  1. investigating Sep 25, 2026, 11:46 AM UTC

    We are currently investigating an issue affecting the availability of some govAccess Vision websites. Our Engineering team is actively working to identify the cause and restore service as quickly as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.

  2. resolved Sep 25, 2026, 11:59 AM UTC

    The issue affecting the availability of some websites has been resolved, and services have been restored. Our engineering team has confirmed recovery and will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the disruption and appreciate your patience while we worked to restore service.

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