Google Workspace incident

Gmail users are experiencing delayed delivery of messages sent from the bank.in domains.

Resolved after 8 hours 47 minutes, affecting Gmail, on May 21, 2026.

resolved May 21, 2026, 04:09 PM UTC

Description: Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific. Our engineering team is actively monitoring the system to ensure continued stability. Diagnosis / customer symptoms: Customers should expect new messages to be delivered normally, older emails could take some time as the senders continue to retry. Workaround: This issue is now mitigated.

Started
May 21, 2026, 07:00 AM UTC
Resolved
May 21, 2026, 03:47 PM UTC
Duration
8h 47m
Detected by Pingoru
May 21, 2026, 07:00 AM UTC

Affected components

Gmail

Update timeline

  1. investigating May 21, 2026, 03:37 PM UTC

    Description: We are experiencing an issue with Gmail beginning on Thursday, 2026-05-21 at 00:00 PDT. Mitigation efforts are currently underway by our engineering team. We will provide the next update by Thursday, 2026-05-21 at 09:30 PDT. Diagnosis / customer symptoms: Gmail users are experiencing delayed delivery of messages sent from the bank.in domains. Workaround: None at this time.

  2. resolved May 21, 2026, 04:09 PM UTC

    Description: Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific. Our engineering team is actively monitoring the system to ensure continued stability. Diagnosis / customer symptoms: Customers should expect new messages to be delivered normally, older emails could take some time as the senders continue to retry. Workaround: This issue is now mitigated.

Your product runs on more than Google Workspace

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →