Go Cardless incident

Delay in GBP Payouts

Resolved after 4 hours 2 minutes, affecting Payouts, on August 24, 2026.

resolved Aug 24, 2026, 06:23 PM UTC

All affected GBP payouts have now been processed. We apologise for the disruption and thank you for your patience.

Started
Aug 24, 2026, 02:21 PM UTC
Resolved
Aug 24, 2026, 06:23 PM UTC
Duration
4h 2m
Detected by Pingoru
Aug 24, 2026, 02:21 PM UTC

Affected components

Payouts

Update timeline

  1. investigating Aug 24, 2026, 02:21 PM UTC

    Some customers may be experiencing delays receiving GBP payouts. We are investigating the issue with our banking partner and will provide an update as soon as more information is available. We apologise for any inconvenience caused.

  2. investigating Aug 24, 2026, 03:53 PM UTC

    Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.

  3. investigating Aug 24, 2026, 04:01 PM UTC

    Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.

  4. investigating Aug 24, 2026, 05:19 PM UTC

    Affected GBP payouts are beginning to be processed. We are continuing to work closely with our banking partner to ensure all delayed payouts are completed as quickly as possible. We will provide further updates once we see all payouts have been confirmed. We appreciate your patience with this.

  5. resolved Aug 24, 2026, 06:23 PM UTC

    All affected GBP payouts have now been processed. We apologise for the disruption and thank you for your patience.

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