Go Cardless incident

GoCardless Dashboard - SSO Login Issues

Resolved after 55 minutes, on October 20, 2026.

resolved Oct 20, 2026, 03:44 PM UTC

Following a period of monitoring, we can confirm that the issue has been fully resolved and SSO access to the GoCardless dashboard is working as expected. Thank you for your patience, and we apologise for any inconvenience caused.

Started
Oct 20, 2026, 02:49 PM UTC
Resolved
Oct 20, 2026, 03:44 PM UTC
Duration
55m
Detected by Pingoru
Oct 20, 2026, 02:49 PM UTC

Update timeline

  1. monitoring Oct 20, 2026, 02:49 PM UTC

    We received reports of users being unable to access their GoCardless dashboard via SSO. We can confirm that the issue has now been resolved. We will continue to monitor the situation to ensure stability. We apologise for any inconvenience caused and thank you for your patience.

  2. resolved Oct 20, 2026, 03:44 PM UTC

    Following a period of monitoring, we can confirm that the issue has been fully resolved and SSO access to the GoCardless dashboard is working as expected. Thank you for your patience, and we apologise for any inconvenience caused.

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