Go Cardless incident

API for Payout items not returning the expected response

Resolved after 53 minutes, affecting Live, on March 27, 2026.

resolved Mar 27, 2026, 02:01 PM UTC

The revert was successful, Payout items are now correctly reflected in our API. We apologise for any inconvenience caused.

Started
Mar 27, 2026, 01:08 PM UTC
Resolved
Mar 27, 2026, 02:01 PM UTC
Duration
53m
Detected by Pingoru
Mar 27, 2026, 01:08 PM UTC

Affected components

Live

Update timeline

  1. identified Mar 27, 2026, 01:08 PM UTC

    We'd like to inform you that GoCardless API for Payout items is not returning the expected result. Other API functionality is not affected. Our engineers are reverting the change that caused the issue and will update you as soon as it's completed.

  2. resolved Mar 27, 2026, 02:01 PM UTC

    The revert was successful, Payout items are now correctly reflected in our API. We apologise for any inconvenience caused.

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