Go Cardless incident

Intermittent issues with Instant Bank Payments.

Resolved after 2 hours 30 minutes, affecting Instant bank payments, on April 16, 2026.

resolved Apr 16, 2026, 03:22 PM UTC

We have confirmed that Instant Bank Payments and Variable Recurring Payments are now functioning as expected. We apologise for any inconvenience this may have caused.

Started
Apr 16, 2026, 12:52 PM UTC
Resolved
Apr 16, 2026, 03:22 PM UTC
Duration
2h 30m
Detected by Pingoru
Apr 16, 2026, 12:52 PM UTC

Affected components

Instant bank payments

Update timeline

  1. identified Apr 16, 2026, 12:52 PM UTC

    We have identified an intermittent issue with processing Instant Bank Payments and Variable Recurring Payments. Our Engineers have identified the issue and are working on resolving it. We will get back to you shortly with an update.

  2. monitoring Apr 16, 2026, 01:39 PM UTC

    Our team have now resolved the issue, and Instant Bank Payments and Variable Recurring Payments are working as expected. We will continue to monitor closely to ensure stability.

  3. resolved Apr 16, 2026, 03:22 PM UTC

    We have confirmed that Instant Bank Payments and Variable Recurring Payments are now functioning as expected. We apologise for any inconvenience this may have caused.

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