Gigs incident
Issue affecting data allowances for a subset of P11 users
Minor Vendor's status page →
Resolved after 3 hours 15 minutes, on August 27, 2026.
Resolution measures have been completed for all affected subscribers.
Update timeline
- investigating Aug 27, 2026, 05:28 PM UTC
We are investigating a potential issue that may result in data allowances for a subset of P11 users being incorrectly reduced.
- identified Aug 27, 2026, 06:43 PM UTC
The root cause of the erroneous data reduction has been identified and resolved. We are currently applying mitigation measures to affected subscribers.
- resolved Aug 27, 2026, 08:43 PM UTC
Resolution measures have been completed for all affected subscribers.
- resolved Aug 27, 2026, 08:43 PM UTC
Resolution measures have been completed for all affected subscribers.
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