Gigs Outage History

Gigs is up right now

Pingoru has recorded 5 incidents for Gigs: 5 in the last 12 months and 4 in the last 90 days.

Source: status.gigs.com

5incidents recorded
5last 12 months
4last 90 days
4 hourstypical duration

Incidents, newest first

Minor October 12, 2026 Elevated API 5xx HTTP errors –

Started Oct 12, 2026, 09:20 AM UTC· resolved Oct 12, 2026, 09:20 AM UTC

  1. resolved Oct 12, 2026, 09:20 AM UTC

    Between 09:21 and 09:31 UTC on October 12, some API requests to retrieve and list subscriptions failed with HTTP 500 errors. A request failed when it returned a subscription that was pending activation. A list request failed when one subscription in the result was pending activation. A recent change caused the errors. We rolled back the change at 09:30 UTC, and the API recovered at 09:31 UTC. Requests that failed during this period now succeed when you send them again. No production subscription data changed or was lost. No production create requests failed. If you see an unexpected result from this period, please contact support.

  2. resolved Oct 12, 2026, 09:20 AM UTC

    Between 09:21 and 09:31 UTC on October 12, some API requests to retrieve and list subscriptions failed with HTTP 500 errors. A request failed when it returned a subscription that was pending activation. A list request failed when one subscription in the result was pending activation. A recent change caused the errors. We rolled back the change at 09:30 UTC, and the API recovered at 09:31 UTC. Requests that failed during this period now succeed when you send them again. No production subscription data changed or was lost. No production create requests failed. If you see an unexpected result from this period, please contact support.

Read the full incident report →

Minor September 2, 2026 Incorrect deactivation of p15 addons 3h 42m

Started Sep 02, 2026, 10:26 AM UTC· resolved Sep 02, 2026, 02:08 PM UTC

  1. identified Sep 02, 2026, 10:26 AM UTC

    We are investigating a potential issue that resulted in unintentional deactivation of P15 addons.

  2. identified Sep 02, 2026, 10:27 AM UTC

    We have identified the issue and are working on a fix.

  3. identified Sep 02, 2026, 11:19 AM UTC

    The root cause of the incorrect addon deactivation has been resolved. We are currently applying mitigation measures to affected addons.

  4. resolved Sep 02, 2026, 02:08 PM UTC

    Affected add-ons have been restored and all systems are functioning normally.

  5. resolved Sep 02, 2026, 02:08 PM UTC

    Affected add-ons have been restored and all systems are functioning normally.

Read the full incident report →

Minor August 27, 2026 Issue affecting data allowances for a subset of P11 users 3h 15m

Started Aug 27, 2026, 05:28 PM UTC· resolved Aug 27, 2026, 08:43 PM UTC

  1. investigating Aug 27, 2026, 05:28 PM UTC

    We are investigating a potential issue that may result in data allowances for a subset of P11 users being incorrectly reduced.

  2. identified Aug 27, 2026, 06:43 PM UTC

    The root cause of the erroneous data reduction has been identified and resolved. We are currently applying mitigation measures to affected subscribers.

  3. resolved Aug 27, 2026, 08:43 PM UTC

    Resolution measures have been completed for all affected subscribers.

  4. resolved Aug 27, 2026, 08:43 PM UTC

    Resolution measures have been completed for all affected subscribers.

Read the full incident report →

Minor August 21, 2026 Degraded performance for roaming users on P11 13h 53m

Started Aug 21, 2026, 04:00 PM UTC· resolved Aug 22, 2026, 05:54 AM UTC

  1. identified Aug 21, 2026, 04:00 PM UTC

    We are seeing degraded performance since 14:40 UTC for a subset of users on our P11 network while roaming outside of the United States. Domestic usage is not affected. Our engineering team has identified the root cause and is working on a resolution for the affected users. We will post the next update by 17:00 UTC, or sooner if the issue is resolved.

  2. identified Aug 21, 2026, 05:20 PM UTC

    Service restoration is progressing as expected for the subset of users affected by this issue. Many of these users have already recovered, and restoration for the remaining users is being rolled out in waves. Overall service for users roaming on the P11 network remains unaffected outside of this subset. We will post the next update by 21:00 UTC, or sooner once restoration is complete.

  3. monitoring Aug 21, 2026, 09:21 PM UTC

    Service restoration is progressing for the subset of affected users as expected. The majority of users have already recovered. Overall roaming service remains unaffected outside of this isolated group.

  4. resolved Aug 22, 2026, 05:54 AM UTC

    This incident has been resolved. Roaming service was fully restored for all affected users as of 03:49 UTC, and performance has remained stable since.

  5. resolved Aug 22, 2026, 05:54 AM UTC

    This incident has been resolved. Roaming service was fully restored for all affected users as of 03:49 UTC, and performance has remained stable since.

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Minor July 27, 2026 Activations may complete more slowly for some users on p11 53m

Started Jul 27, 2026, 10:45 AM UTC· resolved Jul 27, 2026, 11:38 AM UTC

  1. investigating Jul 27, 2026, 10:45 AM UTC

    We are seeing degraded performance for some API calls with one of our partner networks (p11) - activations may take longer to complete while this issue is ongoing.

  2. resolved Jul 27, 2026, 11:38 AM UTC

    API performance has now returned to normal and activation performance is restored.

Read the full incident report →