Resolved after 21 hours 19 minutes, affecting Business (Internet) and Residential (Internet), on October 12, 2026.
Our Network Team has resolved the issue.
Affected components
Update timeline
- investigating Oct 12, 2026, 09:28 AM UTC
We are currently experiencing issues with the IPTV boxes and Microsoft services. Our Network Team is investigating the problem and working to resolve it as soon as possible. We will provide further updates when more information is available.
- identified Oct 12, 2026, 10:37 AM UTC
Our Network Team has identified the cause of the issue and is working to resolve it as soon as possible. We will continue to provide updates as more information becomes available.
- monitoring Oct 12, 2026, 01:50 PM UTC
Our Network Team has resolved the issue, and we are continuing to monitor the situation.
- monitoring Oct 12, 2026, 01:58 PM UTC
Our Network Team has resolved the issue. We are continuing to monitor the services to ensure everything is working correctly.
- resolved Oct 13, 2026, 06:47 AM UTC
Our Network Team has resolved the issue.
- resolved Oct 13, 2026, 06:47 AM UTC
Our Network Team has resolved the issue.
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