Giacom Wholesale Mobile incident

Bill Limit Issue

Minor

Resolved after 18 days 1 hour, on October 1, 2026.

investigating Oct 01, 2026, 09:28 AM UTC

We are currently seeing an issue with bill limit bars not showing as removed on the system however the network is showing them being removed correctly. We are currently investigating this and will have updates on a fix as soon as possible Apologies for any issues caused Many Thanks

Started
Oct 01, 2026, 09:28 AM UTC
Resolved
Oct 19, 2026, 11:01 AM UTC
Duration
18d 1h
Detected by Pingoru
Oct 01, 2026, 09:28 AM UTC

Update timeline

  1. investigating Oct 01, 2026, 09:28 AM UTC

    We are currently seeing an issue with bill limit bars not showing as removed on the system however the network is showing them being removed correctly. We are currently investigating this and will have updates on a fix as soon as possible Apologies for any issues caused Many Thanks

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