Gandi Outage History

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Pingoru has recorded 50 incidents for Gandi: 42 in the last 12 months and 8 in the last 90 days.

Source: status.gandi.net

50incidents recorded
42last 12 months
8last 90 days
8 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Gandi in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202635 of 720 (1%)
May 202610 of 744 (0%)
June 202626 of 720 (1%)
July 2026499 of 744 (13%)
August 202626 of 744 (1%)
September 2026326 of 720 (4%)
October 202624 of 591 (1%)

Incidents, newest first

Major January 9, 2026 Emergency maintenance on a storage unit 1h 31m Simple Hosting FR-SD6, Cloud FR-SD6, GandiCloud VPS FR-SD6

Started Jan 09, 2026, 01:55 PM UTC· resolved Jan 09, 2026, 03:27 PM UTC

  1. investigating Jan 09, 2026, 01:55 PM UTC

    We are currently proceeding to an emergency maintenance on a storage unit.

  2. identified Jan 09, 2026, 02:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 19, 2025 DDoS on going on sd6 PaaS 2h 21m Simple Hosting FR-SD6

Started Dec 19, 2025, 02:37 PM UTC· resolved Dec 19, 2025, 04:58 PM UTC

  1. identified Dec 19, 2025, 02:37 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 19, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2025, 04:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 16, 2025 Database incident 8h 51m SMTP in, Simple Hosting FR-SD3, www.gandi.net, PUBLIC API v4 and 26 more

Started Dec 16, 2025, 10:34 AM UTC· resolved Dec 16, 2025, 07:25 PM UTC

  1. investigating Dec 16, 2025, 10:34 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Dec 16, 2025, 11:03 AM UTC

    We are still working on this issue.

  4. monitoring Dec 16, 2025, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Dec 16, 2025, 02:25 PM UTC

    Impact is mitigated. We are still monitoring the situation

  6. identified Dec 16, 2025, 04:02 PM UTC

    We must proceed to an emergency maintenance on our main database cluster. This is scheduled at 17:15 CET

  7. resolved Dec 16, 2025, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025 WebHosting Compute nodes maintenance 8h 36m Simple Hosting FR-SD6

Started Dec 09, 2025, 08:25 AM UTC· resolved Dec 09, 2025, 05:01 PM UTC

  1. identified Dec 09, 2025, 08:25 AM UTC

    We have to reboot some of our webhosting compute nodes. Some instances may have a few minutes of unavailability in the coming hours.

  2. resolved Dec 09, 2025, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025 Simple Hosting Compute hosts maintenance 2h 26m Simple Hosting FR-SD6

Started Dec 08, 2025, 01:57 PM UTC· resolved Dec 08, 2025, 04:24 PM UTC

  1. identified Dec 08, 2025, 01:57 PM UTC

    We have to reboot some of our webhosting compute nodes. Some instances may have a few minutes of unavailability in the coming hours.

  2. resolved Dec 08, 2025, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025 We are having a slowdown in domain operation 1d admin.gandi.net

Started Dec 01, 2025, 08:56 AM UTC· resolved Dec 02, 2025, 09:21 AM UTC

  1. investigating Dec 01, 2025, 08:56 AM UTC

    We are experiencing some slow down in domain contact update

  2. resolved Dec 02, 2025, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 27, 2025 Domain update delayed 1h 58m Domain name registration, PUBLIC API v5

Started Nov 27, 2025, 01:45 PM UTC· resolved Nov 27, 2025, 03:43 PM UTC

  1. monitoring Nov 27, 2025, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Nov 27, 2025, 02:15 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 27, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2025 Simple hosting incident at BI1 4h 40m Simple Hosting LU-BI1

Started Nov 21, 2025, 09:59 AM UTC· resolved Nov 21, 2025, 02:40 PM UTC

  1. investigating Nov 21, 2025, 09:59 AM UTC

    We are investigating a simple hosting issue on our BI1 datacenter

  2. identified Nov 21, 2025, 10:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 21, 2025, 11:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 21, 2025, 02:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 19, 2025 We have timeout issue on our platform 5h 16m Billing / payments, admin.gandi.net, shop.gandi.net

Started Nov 19, 2025, 03:39 AM UTC· resolved Nov 19, 2025, 08:55 AM UTC

  1. investigating Nov 19, 2025, 03:39 AM UTC

    We have identified several timeout issues on different services on our platform

  2. identified Nov 19, 2025, 03:42 AM UTC

    We identifier the root cause, and we are working to mitigate the issue

  3. monitoring Nov 19, 2025, 05:16 AM UTC

    We continue to monitor the situation some delay may be observed in some cases but all services are operational

  4. resolved Nov 19, 2025, 08:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 13, 2025 Web redirection incident 3h 8m Web redirection services

Started Nov 13, 2025, 12:21 PM UTC· resolved Nov 13, 2025, 03:30 PM UTC

  1. investigating Nov 13, 2025, 12:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 13, 2025, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2025, 03:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025 We are experiencing an issue on some of the mailboxes 3h 2m Roundcube webmail, Sogo webmail, Access (IMAP/POP3)

Started Nov 10, 2025, 09:57 AM UTC· resolved Nov 10, 2025, 12:59 PM UTC

  1. identified Nov 10, 2025, 09:57 AM UTC

    we have an issue on a storage unit on mail platform impacting a subset of mailboxes we are working on getting all service back

  2. monitoring Nov 10, 2025, 10:03 AM UTC

    We fixed the issue

  3. resolved Nov 10, 2025, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 8, 2025 SD6 storage 48m Simple Hosting FR-SD6, Cloud FR-SD6, GandiCloud VPS FR-SD6

Started Nov 08, 2025, 02:47 AM UTC· resolved Nov 08, 2025, 03:36 AM UTC

  1. investigating Nov 08, 2025, 02:47 AM UTC

    We have detected a fault on one of our storage unit at SD6. We are investigating.

  2. monitoring Nov 08, 2025, 03:08 AM UTC

    We fixed the storage unit issue, we are checking all impacted resources and we might have to reboot some VMs

  3. resolved Nov 08, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025 SD3 network incident 41m Simple Hosting FR-SD3

Started Nov 05, 2025, 09:33 PM UTC· resolved Nov 05, 2025, 10:14 PM UTC

  1. investigating Nov 05, 2025, 09:33 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 05, 2025, 09:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 05, 2025, 10:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 05, 2025, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2025 We have an issue with a small part of our email platform 37m Roundcube webmail, Sogo webmail, Access (IMAP/POP3)

Started Oct 30, 2025, 08:09 AM UTC· resolved Oct 30, 2025, 08:47 AM UTC

  1. identified Oct 30, 2025, 08:09 AM UTC

    we are experiencing an issue with a subset of mailboxes , you are currently unable to access them, all email will be received after the fix

  2. monitoring Oct 30, 2025, 08:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 30, 2025, 08:20 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 30, 2025, 08:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 22, 2025 We are experiencing issues on the billing operation 34m Billing / payments

Started Oct 22, 2025, 09:15 AM UTC· resolved Oct 22, 2025, 09:50 AM UTC

  1. investigating Oct 22, 2025, 09:15 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 22, 2025, 09:21 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 22, 2025, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2025 partial outage on public website portal 2h 50m www.gandi.net, Billing / payments, admin.gandi.net, shop.gandi.net

Started Oct 08, 2025, 12:16 PM UTC· resolved Oct 08, 2025, 03:06 PM UTC

  1. investigating Oct 08, 2025, 12:16 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 08, 2025, 12:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 08, 2025, 12:20 PM UTC

    the impact is larger then initially assessed we updated the affected services

  4. identified Oct 08, 2025, 12:22 PM UTC

    We identified the root which is related to a Human error,

  5. identified Oct 08, 2025, 12:34 PM UTC

    updating incident criticality

  6. identified Oct 08, 2025, 12:40 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Oct 08, 2025, 12:58 PM UTC

    We are continuing to work on a fix for this issue.

  8. monitoring Oct 08, 2025, 01:46 PM UTC

    We are continuing to resolve the issues, services are getting back to normal progressively

  9. monitoring Oct 08, 2025, 02:58 PM UTC

    We are continuing to monitor for any further issues.

  10. resolved Oct 08, 2025, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 5, 2025 BI1 storage 17m Simple Hosting LU-BI1, Cloud LU-BI1

Started Oct 05, 2025, 03:41 PM UTC· resolved Oct 05, 2025, 03:59 PM UTC

  1. identified Oct 05, 2025, 03:41 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 05, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2025, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025 Filer issue on Luxembourg datacenter 2h 12m Simple Hosting LU-BI1, Cloud LU-BI1

Started Oct 02, 2025, 05:18 AM UTC· resolved Oct 02, 2025, 07:30 AM UTC

  1. investigating Oct 02, 2025, 05:18 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 02, 2025, 05:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 07:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025 Issue with .space registry 19h 13m Domain name registration

Started Sep 24, 2025, 02:08 PM UTC· resolved Sep 25, 2025, 09:21 AM UTC

  1. investigating Sep 24, 2025, 02:08 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 25, 2025, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2025 Zone update delays 1h 48m LiveDNS

Started Sep 17, 2025, 03:31 PM UTC· resolved Sep 17, 2025, 05:20 PM UTC

  1. investigating Sep 17, 2025, 03:31 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2025, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2025, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 15, 2025 Simple Hosting Compute node failure 19m Simple Hosting FR-SD3

Started Sep 15, 2025, 09:20 AM UTC· resolved Sep 15, 2025, 09:39 AM UTC

  1. identified Sep 15, 2025, 09:20 AM UTC

    We are having an issue with one of our simple hosting compute node. Some instances are not available for the moment. We are working to fix this issue.

  2. resolved Sep 15, 2025, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025 IaaS Compute node failure 33m Cloud LU-BI1

Started Sep 08, 2025, 08:26 AM UTC· resolved Sep 08, 2025, 09:00 AM UTC

  1. identified Sep 08, 2025, 08:26 AM UTC

    We are having an issue with one of our IaaS compute node. Some VMs are not available for the moment. We are working to fix this issue.

  2. monitoring Sep 08, 2025, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →