Resolved after 8 hours 51 minutes, affecting SMTP in and Simple Hosting FR-SD3 and 1 more, on December 16, 2025.
We must proceed to an emergency maintenance on our main database cluster. This is scheduled at 17:15 CET
Affected components
SMTP inSimple Hosting FR-SD3www.gandi.netPUBLIC API v4Domain name registrationLiveDNSSMTP outSimple Hosting FR-SD5PUBLIC API v5Billing / payments
Update timeline
- investigating Dec 16, 2025, 10:34 AM UTC
We are currently investigating this issue.
- monitoring Dec 16, 2025, 10:45 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Dec 16, 2025, 11:03 AM UTC
We are still working on this issue.
- monitoring Dec 16, 2025, 11:14 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 16, 2025, 02:25 PM UTC
Impact is mitigated. We are still monitoring the situation
- identified Dec 16, 2025, 04:02 PM UTC
We must proceed to an emergency maintenance on our main database cluster. This is scheduled at 17:15 CET
- resolved Dec 16, 2025, 07:25 PM UTC
This incident has been resolved.
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